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Frequently Asked Questions (FAQs)

Need some help? Read through our comprehensive support guide below. If you can’t find a solution to your problem here,  please contact me and I’ll happily help you out!

MINDFUL PARENTING AND EQ

What is mindful parenting?

Mindful parenting refers to bringing the principles of mindfulness to your parenting practices. It is about being fully present in the moment with your child so that you can respond thoughtfully and with intention to your child’s behaviours and actions, rather than reacting. Mindful parenting is also about acceptance – of yourself, and of your child, just as they are. Mindful parenting requires many skills, including self awareness, self regulation, empathy and compassion. You can read more about mindful parenting in this blog post.

What are the benefits of mindful parenting?

There are many benefits of mindful parenting for children, including lower levels of anxiety and depression, better self regulation skills, fewer challenging behaviours, improved parent-child relationships, better social skills and improved emotional intelligence.

Why is emotional intelligence important?

Research shows that emotional intelligence (EQ) is a greater predictor of your child’s future success than IQ. However,  we are not born with these skills – they need to be taught! That’s why all the tools in the marketplace help you to teach and learn the skills required to improve your family’s emotional intelligence. You can learn more about emotional intelligence in this blog post here.

Will these products improve my child’s behaviour?

All of our products are designed to improve your child’s social and emotional skills. They nurture their emotional intelligence, teach them to regulate their big emotions, and strengthen their relationship with you. Which means our products help your child (and you) to develop skills and address the emotions underlying their challenging behaviour. Which means they’ll be more likely to cooperate with you, and you’ll feel more confident to address their behaviour calmly and with confidence.

ACCOUNT SUPPORT

Do I need to create an account?

You don’t need an account to purchase from Mindful Little Minds. However, if you do create an account, you’ll be able to view your past orders, access previous purchases, update your details and create a wish list. You’ll also be able to shop quickly next time, as you won’t need to re-enter your details.

To create an account, simply click on ‘My Account’ in the top right corner of the website, enter your details and hit ‘Register’. We’ll send you a brand spanking new password.

I can’t remember my password!

First make sure you’re logged out of your account. ​Then click on ‘Lost your password’. ​You will be prompted to enter your email address and then you will receive an email detailing how to reset your password.

PURCHASING

What payment methods do you accept?

We currently accept payments via PayPal and Stripe (credit card).

What is your refund policy?

​Unfortunately we are unable to offer refunds due to the digital nature of our products. However, if for some reason you are not satisfied with your purchase, please contact me within 24 hours of your purchase to discuss this further.

Can I purchase if I don’t live in Australia?

Yes! Prices are listed in Australian dollars, but you will see the price in your local currency thanks to our nifty currency converter. If you are not seeing the price in your own currency, you can change it using the drop down menu in the right hand side bar.

Do you sell hard copies of your products?

No, at this stage all of our products are digital in nature. This allows us to reach many more families than we ​could if we were selling hard copies of resources.

Can I share your products with my colleagues?

​While we love that you’d like to share, it is against the Terms of Use to email or redistribute products purchased from Mindful Little Minds. Each resource is for single classroom or personal use only. You will be breaking copyright laws if you share the resources you have purchased. This includes but is not limited to emailing files, uploading to shared drives and sharing logins. If your ​colleague or friend ​wants a copy, you can forward the link to the product in ​the store ​so they can purchase a single use license for themselves.

If you have any other questions, please feel free to drop me a line at hello@mindfullittleminds.com, and I will get back to you as soon as possible.

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